RHODY DIGITAL TICKETING
Making An Account (For the First Time):
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To create an account, enter the email linked to your tickets. You'll be prompted to fill in your information, as well as create a password. Once you've filled the appropriate fields, you can hit “Create Account” and you'll be brought to your Ram Account.
Re-Accessing Your Existing Account:
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If you forgot your password or need to relink your account, head to GoRhody.com and select the “Tickets” drop down menu. From there, click “My Ram Account”. Click on the “Account Log In” button. If you need to reset your password, click the “Forgot Password” option. If you need to link your account, click the “Link Your Account” option under the “Existing Box Office Customer” box.
Transferring Tickets:
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To access your tickets, log into your account and find the “Manage My Account” button in the top right of your screen. Click the “Transfer” button under “My Tickets”. Select from the available event(s) and then pick the ticket(s) you would like to transfer. Enter your transfer recipient's information and then click “Yes, Make Transfer” button.
Accepting Shared Tickets:
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If you've been emailed a transferred ticket, click the link in the email and enter the email address where the ticket was received. If you do not already have an account, you will be prompted to create one. If you have an account, simply sign in with your credentials. You must accept the transfer within 48 hours of the transfer initiation or the transaction will be cancelled automatically. Accept the transfer and download the ticket into your digital wallet.
Cancel a Pending Transfer:
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Sign into your Ram Account and select the “Manage My Account” button in the top right of your screen. Click the “Cancel Pending Transfer” link under “My Tickets”. Click on the “>” icon on the right side of the page and then click “Yes, Cancel Transfer”.
Downloading Mobile Tickets:
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Whether you received an email or text with your tickets, click on the active link in the message. There will be a button that says “Add to Apple Wallet” or “Add to Google Wallet”. A preview will appear, tap “Add” in the top right (only for Apple wallet users). The ticket will then be saved to your digital wallet.
Accessing Tickets Through Rhody Gameday App:
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Open the Rhody Gameday App and click on the “Tickets” tab. Select “Access Your Account” and then in the top right, press the menu button and select “My Account” on the drop down. Log into your account, and then select the game to add to your digital wallet.
